LoyJoy is DORA Compliant: security and resilience for our customers in the financial sector 🚀🔒

The digital world is evolving rapidly, and with it the requirements for security and resilience are also growing. Especially in the financial sector, the European Union is setting new standards with the Digital Operational Resilience Act (DORA). We are pleased to announce that LoyJoy is DORA Compliant!

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What is DORA?

DORA is an EU regulation that ensures the digital operational resilience of financial organisations and their service providers. This means that organisations must demonstrate that they are resilient to cyber risks, operate resilient IT systems and have robust contingency plans. As technology providers play a crucial role in the digital infrastructure of banks, insurance companies and financial service providers, DORA also applies to us.

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What does this mean for our customers?

Through DORA compliance, LoyJoy ensures that our platform fulfills the highest security requirements. Our customers - whether from the financial sector or other industries - benefit from:

✅ Increased cyber security: our security architecture meets the highest standards to defend against attacks in the best possible way.

✅ Resilient IT systems: Our cloud infrastructure is designed to remain efficient even under critical conditions.

✅ Strict risk management processes: LoyJoy fulfils the DORA requirements for identifying, preventing and responding to security incidents.

✅ Robust emergency management: We have established processes to respond quickly and effectively to incidents and minimise the impact.

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Why is this a milestone?

Compliance with DORA is not just a regulatory must - it is a quality feature that guarantees our customers maximum safety and stability. With LoyJoy as a partner, companies rely on a conversational platform that not only delights users, but also meets the highest compliance standards.

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We look forward to continuing to create innovative and secure digital experiences - now with even more confidence in our digital resilience!

We are happy to provide customised contracts for our customers in the financial sector (banks and insurers) on request.

Would you like to find out more? Then get in touch with us!