LoyJoy Platform Service Description
Binding description of LoyJoy Platform services. Availability by plan: (S) Starter, (P) Professional, (E) Enterprise, (U) Unlimited.
As of: April 25, 2026
Availability of the following services may vary depending on the chosen plan. Plan indicators:
- (S) – Starter and above
- (P) – Professional and above
- (E) – Enterprise and above
- (U) – Unlimited
Binding terms are exclusively those stated in the contract and the current price list.
Definitions
Sessions with interaction
In the course of a session (30 minutes), a user interacts with a LoyJoy AI Agent. At least one text is entered or a UI element is interacted with, e.g. a button is clicked.
Conversation
An interaction with an AI Agent initiated by an end customer. Conversations are subject to plan-based quotas; see price list.
Tenant
A logically delimited workspace with separate data storage. Manager users can access one or more tenants.
User management
Each tenant can have one or multiple users. Users can be created and deleted. Platform access should be secured with a FIDO2 passkey.
User rights
Manager users can have one of the following roles: Owner, Editor, Revision, Analytics Viewer, Data Editor, Data Exporter, Data Viewer, Knowledge Editor, Knowledge Exporter, Knowledge Viewer, Live Agent, Live Viewer, Processes Editor, Processes Viewer, Products Editor, Products Viewer, Secrets Editor, Secrets Viewer, Translator.
Knowledge Article
An uploaded file (e.g. .docx, .pdf), an HTML page, or a manually created body of text in the knowledge base.
Process Module
A process module provides configurable business logic and either has a UI element in the chat (e.g. input field) or runs in the background (dark processing).
Channels
Web Chat (S)
Customisable chat widget for websites and apps – with branding, responsive design, WCAG 2.1 AA compliant, integration via JavaScript snippet.
Phonebot / Voice (S)
AI-powered telephony with natural language. Two variants: speech-to-speech (lowest latency, most natural dialogue flow) or classic via STT + TTS. Connection via SIP, own phone numbers, or Twilio. Phone languages: German and English. Phone minutes are quota-based per plan.
WhatsApp (P)
Connect AI Agents to WhatsApp Business. Over 40 LoyJoy modules are available in WhatsApp (e.g. surveys, live chat, Salesforce/HubSpot, API client). WhatsApp conversation fees apply additionally.
Live Chat with Live Agent Handover (S)
Seamless handover from the AI Agent to a human live agent including conversation context. Customers can continue asynchronously.
Agentic AI
AI Agent (S)
Core module for Agentic AI. Understands user requests, plans steps, and uses tools iteratively to resolve issues end-to-end.
Configuration:
- LLM selection (model availability per plan – see section "AI Models")
- Predefined instructions (Role, Personality, Language Handling, Guard Rails)
- Custom instructions (free text / company-specific rules)
Integrated AI Agent Tools
- Knowledge Search – RAG-based search in the LoyJoy knowledge base (S)
- Web Search – controlled internet research (S)
- Product Search & Product Display – search and display from the product database (P)
- Product Variants – variant selection (P)
- Rich Message – images, cards, lists (S)
- Run Process – execute other LoyJoy processes (P)
- Set Variables – set process variables (S)
- Create Memory / List Memories – persistent conversation context (S)
- Azure AI Search – connect to Azure AI Search indices (P)
- Leave AI Agent – controlled transition to subsequent process steps (S)
- MCP Connection – connect to any external MCP server (P)
AI Models
- Standard models: included in every plan
- Advanced AI models (S, P, E, U): e.g. GPT-4.1 Mini, GPT-5 Mini, GLM-4.5-Air, Mistral Medium, gpt-oss-120b, Claude Haiku
- Premium AI models (E, U): e.g. GPT-4.1, Claude Sonnet, GLM-4.7, KIMI-K2-Thinking
- Bring-your-own-AI-API-Key (P, E, U): own OpenAI/Azure OpenAI key
Model selection is updated continuously.
MCP Connectivity
LoyJoy is designed for the Agentic Web. Every LoyJoy AI Agent is simultaneously an MCP server.
- Inbound (S): External AI agents such as Claude, ChatGPT, Gemini, or Cursor access the LoyJoy tenant – analytics, processes, knowledge base, and agents can be queried in natural language. Available in all plans.
- Outbound (P): AI Agents in LoyJoy connect to external MCP servers (CRM, ERP, own backend services).
Knowledge
Knowledge Base (S)
Central source for AI Agents. Source types: websites and documents (S); additionally API sources (P). Maximum number of knowledge sources varies per plan.
Product Data
Product Database / Product API (P)
Programmatic management of products. Used by the AI Agent for product consulting, recommendations, and the Agentic Product Finder.
Agentic Product Finder (S)
Transforms static search filters into interactive sales conversations. The AI Agent asks follow-up questions, suggests variants, checks availability, and can trigger add-to-cart. Available in all plans.
Live Chat
Live Chat (S)
Component for human live agents to take over conversations – with routing, availability display, and contextual handover from the AI Agent.
Home View (P)
A home screen for your agents: instead of starting directly in a single conversation, customers see a menu that lets them choose between multiple agents or topic areas. Useful when multiple use cases are offered per domain.
Customer Database / Vault (S)
Optional storage of personal customer data. Default fields: name, email. Extendable with custom fields. Stores opt-ins.
Analytics & Insights
Full transparency over every customer interaction:
- Live Analytics (S) – real-time dashboards per agent
- Funnel Tracking (S) – drop-off analysis per process step
- A/B Tests (S) – statistically significant variant comparisons
- GDPR-compliant Insights (S) – without personal tracking
- Weekly Analytics Report by Email (S)
- Analytics Export (E)
- Data Warehouse Connection (E)
- Analytics via MCP (S) – available in all plans
Analytics dashboard scope varies per plan: Simple (S), Advanced (P), Full (E, U).
AI Quality Features
- AI Quality Check (P) – AI reviews dialogues and highlights optimisation potential and missing data
- AI Testing Automation (P) – upload test questions for automated simulation, e.g. after model or knowledge base changes
- Topic Modelling (E) – automatic detection of dominant topics in conversations
Versioning
- (S, P): Staging and live version
- (E, U): 5 versions with recovery
Languages
- Web Chat: 2 languages (S), 39 languages (P, E, U), incl. RTL (e.g. Arabic)
- Phone: German and English (all plans)
Process Engine BPMN 2.0 (P)
No-code modelling of business processes based on BPMN 2.0 – incl. conditions, loops, webhooks, human-in-the-loop, and decision tables (DMN). Over 100 process modules available.
Integrations
- Email Dispatch (S)
- API Integration with any system (P) – REST/web services, native modules for Salesforce, HubSpot, SAP, Brevo, Mailchimp, and more
- MCP Integration: Inbound (S), Outbound (P)
- Data Warehouse Connection (E)
Authentication & SSO
- Secure login with Passkey (FIDO2) – all plans
- SSO with Microsoft Entra ID – all plans
- OAuth authentication for end customers in chat (Azure AD, Keycloak, Auth0) – from P
Compliance & Security
LoyJoy is designed for the regulatory requirements of enterprise chatbots in the EU. Detailed information is available in the Trust Center.
- GDPR – Privacy by Design, EU hosting (all plans)
- EU AI Act – configurable guardrails, transparency, governance (all plans)
- Accessibility (WCAG 2.1 AA) – all plans
- DORA Compliance – DORA-aware operations for financial service providers (E)
- Encryption in transit and at rest – all plans
- EU hosting and AI models from the EU – all plans
SLA & Support
| Plan | SLA | Support |
|---|---|---|
| Starter (S) | 99.8 % | Chat, Email |
| Professional (P) | 99.8 % | Chat, Email, Phone |
| Enterprise (E) | 99.9 % | Chat, Email, Phone, personal Account Manager |
| Unlimited (U) | individual | Chat, Email, Phone, personal Account Manager |
Plan Differentiation Overview
From Professional onwards, all process modules are included as standard. Plans differ primarily by:
- Volume – conversations, phone minutes, knowledge sources, agents, users, tenants
- AI Models – availability of premium models
- AI Features – AI Quality Check, AI Testing Automation, Topic Modelling
- Versioning – staging/live vs. 5 versions with recovery
- Compliance depth – DORA compliance from Enterprise
- Analytics depth – export and data warehouse connection from Enterprise
- Support & contracts – account manager and custom contracts from Enterprise
For quotas and prices see price list.
List of LoyJoy process modules
| Module | Description | Use Case |
|---|---|---|
| Add variables (P, E, U) | This process module stores values in process variables. | Set variables if modules are to be run through only under certain conditions. |
| Advent calendar door (P, E, U) | Let customers open a new door every day in a Christmas countdown. | Christmas advent calendar |
| AI Agent (S, P, E, U) | Process user questions and provide intelligent responses based on internal tools and MCP. Tools can be knowledge search, real-time data, product recommender and more. | |
| AI Follow-up question (P, E, U) | Consider the chat history and create a standalone follow-up question that can be answered with AI Knowledge. | |
| AI Knowledge (P, E, U) | Answer customer questions using AI by utilizing multiple knowledge sources. In contrast to the AI Agent process module, this module is less powerful as it is limited to knowledge-based answers without additional tools or MCP. | |
| AI Prompt (P, E, U) | Define your own system message and user message to get a response from the AI. | |
| AI Recommender (P, E, U) | Use AI to recommend products from your product database by creating an SQL query based on the user's input. | |
| AI Smalltalk (P, E, U) | Use AI to respond to your customer’s small talk. | |
| Animation (P, E, U) | Show an animation in the Web chat. | Enrich your agent with a choice of 20+ background animations that appear on the screen. |
| API client (P, E, U) | Send request to external API. You can send data from LoyJoy as URL parameters or POST payload and save data from the response as variables. | Connect LoyJoy to your API and read or write data to external applications with custom data mapping. |
| Appointment scheduler (P, E, U) | Offer customers to make appointments in well-defined time slots. | Define time slots when customers can book their appointments and send out customized calendar invites. |
| Article gallery (P, E, U) | Present your articles and offer to read them. | Display articles in a help center. |
| Auth0 (P, E, U) | Offer your customers to authenticate with Auth0. | |
| Automatic jump (P, E, U) | Jump to another process module or into another agent and stay there without jumping back. | Make your agent more engaging by letting the customer go through different flows. |
| Azure Active Directory (P, E, U) | Offer your customers to authenticate with Azure Active Directory. | |
| Birthdate (P, E, U) | Ask customers for their birthdate. | Ask for the birthday of your customer to congratulate him e.g. via a newsletter. |
| Brevo (P, E, U) | Exchange data with Brevo. | |
| Campaign Monitor (P, E, U) | Connect LoyJoy to Campaign Monitor for adding subscribers. | Integrate every e-mail new sign up directly into campaign monitor. |
| CleverReach (P, E, U) | Connect LoyJoy to CleverReach for adding subscribers. | Integrate every e-mail new sign up directly into cleverreach. |
| Clipboard (P, E, U) | Display a text message that can be copied to the clipboard. | Useful when the customer gets a code for a coupon or voucher, for example. |
| Code entry (P, E, U) | Your customers can enter codes to participate in a giveaway or loyalty program. | Distribute winning codes to your customers, which can then be entered into the chatbot. |
| Conversion (P, E, U) | Track the conversion rate of your agent in the LoyJoy analytics and in the weekly analytics report via email. | |
| Coupon code (P, E, U) | Show coupon codes in the chat or send them by email. Optionally you can output the coupon codes as barcode or QR code. The following variables are created here: {'${coupon_code}'}. | Provide the customer with a coupon code with which he gets e.g. discount on your products. |
| Create PDF (P, E, U) | Generate a PDF file based on a HTML template and offer it your customers for downloading or send the PDF via email. | |
| Create process instance (P, E, U) | Use this if you want customers to be able to go through the same agent in separate process instances. | Create a loop. |
| Decision jump (P, E, U) | Offer quick replies to let your customers decide to jump into another agent or to a process module. | Let the customer choose what to do next. |
| Decision table (P, E, U) | Define a decision table based on decision rules to read and write variables. | Use the Decision table if you want to implement more complex logics in e.g. a skin type test. |
| Delete Variables (P, E, U) | This process module deletes one or several variables. | Delete process variables if they are no longer needed. |
| Edit email address (P, E, U) | Enable your customers to edit their email address. | Keep the email addresses up to date so that you can reach your customers at any time. |
| Email (P, E, U) | Ask your customers for their email address. | Request the email address so that you can assign customer data or the customer can participate in raffles. |
| Event (P, E, U) | Trigger an event with the name of your choice. The event is (1) emitted via the LoyJoy JavaScript API, (2) stored in the LoyJoy Analytics database, and (3) triggers signal process modules that wait for the event name. | Send a message to the customers who have won something in the chat, for example. |
| External link (P, E, U) | Direct your customers to an external website with a link. | Show more of a topic. |
| First name (P, E, U) | Ask customers for their first name. | Make the chat more personal by addressing your customer by name. |
| Form (P, E, U) | Offer a customizable form in the chat. | |
| Gender (P, E, U) | Ask customers for their gender. | Question about gender, e.g. to customize the newsletter for the customer. |
| Giveaway participation (P, E, U) | Your customers must provide their email address to participate. You can draw the winners later under the manage tab using a random selection tool. | Offer customers a giveaway where they can be entered into a drawing. |
| Goodbye (P, E, U) | Say goodbye to customers. | End the conversation |
| Google BigQuery (P, E, U) | Store data in BigQuery by inserting a row. | |
| Google Maps (P, E, U) | Ask your customers for their address and calculate the distances to each destination provided. The four closest destinations are provided as a list. For more than 25 destinations, the latitude and longitude of the destination must also be provided. | Offer the customer the nearest locations. |
| Google Pub/Sub (P, E, U) | Connect LoyJoy with the Google Cloud Platform via Google Pub/Sub. | Link your customer database to your google systems. |
| Handover via email (P, E, U) | Offer your customers a form to submit a request via email. | For problems that are too specific for the chatbot, it is a simple solution to send the customer's request directly to your email address. |
| Hubspot (P, E, U) | Send data to Hubspot. | |
| Image gallery (P, E, U) | Show one or more images in an image gallery. | Lighten up the experience by adding media for customers to swipe trough. |
| Instant drawing (P, E, U) | Draw customers with a defined probability. | Offer customers a sweepstakes in which they know directly whether they have won or not. |
| Inxmail (P, E, U) | Send data to Inxmail. | Manage the customers subscription to your mailing lists. |
| Javascript (P, E, U) | JavaScript can be executed in the user’s browser. This can result in variables that can be used in the next process steps. | |
| Jump to home view (P, E, U) | If a home view is configured this process module jumps to it. The jump is executed directly when the agent is opened. To prevent this, place a decision jump or a continuation question before the jump. | |
| Keycloak (P, E, U) | Offer your customers to authenticate with Keycloak. | |
| Language selection (P, E, U) | Customers can choose which language they prefer. | If several languages are spoken in your country, you can offer them. |
| Last name (P, E, U) | Ask customers for their last name. | Make the chat more personal by addressing your customer by name. |
| List (P, E, U) | Display a list in the chat. | Useful to show your customers a product overview. |
| Live chat (P, E, U) | Once customers enter the live chat, the chat can be taken over under 'Live'. | When the chatbot alone cannot solve the customer's problem, live chat can assist. |
| Lottie animation (P, E, U) | Show a Lottie animation in the Web chat. | Make the agent more fun and interactive by adding animations. |
| Loyalty points (P, E, U) | Give loyalty points to your customers. Specify whether customers can receive loyalty points once or multiple times, and whether they must agree to terms. | Customers can receive loyalty points for any action in the chat or external applications. |
| Loyalty redemption (P, E, U) | Let your customers redeem loyalty points by storing them in the redemptions table in this process module. Enter this process module in a loyalty reward as a jump target and thereby enable customers to redeem the the reward for loyalty points. | |
| Loyalty referral (P, E, U) | When set-up in the social sharing subprocess, links contain a token to verify customer referral upon signup. | Your customer can earn loyalty points for sharing the agent with their friends. |
| Loyalty rewards (P, E, U) | Offer rewards that your customers can redeem for their loyalty points. | Let the customer redeem his points. |
| Loyalty sharing (P, E, U) | Invite your customers to share the agent on loyalty media with their friends to receive loyalty points. | Use this module so that the agent gets more range. |
| Mailchimp (P, E, U) | Exchange data with Mailchimp. | |
| Main prize (P, E, U) | Show a main prize. | Offer a giveaway and show beforehand what you can win to get the customer excited about the giveaway. |
| Mini program (P, E, U) | Mini programs show the content of an URL in an overlay. | Link customers to a web application in chat to give them specialised information. |
| Name (P, E, U) | Ask customers for their first and last name. | Make the chat more personal by addressing your customer by name. |
| Newsletter opt-in (P, E, U) | Ask customers to opt-in for a newsletter. We support the double opt-in procedure, where the newsletter subscription is only activated by clicking a confirmation link. This can be switched off if it is not required in your jurisdiction. | Increase your list of newsletter subscribers by adding the subscription to the chat. |
| Notification (P, E, U) | Send notifications to your customers. | Send notifications to your customers. |
| NPS survey (P, E, U) | Use Net Promoter Score (NPS) to assess the loyalty of your customer relationships. | Get feedback directly from customers. |
| OneTrust (P, E, U) | Exchange data with OneTrust. | Customers can give consent to additional data protection laws. |
| Opening hours (P, E, U) | Enter your opening hours to execute time based logic. During opening hours the variable {'${opening_hours_open}'} is set to true, otherwise it is set to false. | |
| Optimizely (P, E, U) | Exchange data with Optimizely. | |
| Password (P, E, U) | Ask for a password, which is stored encrypted in the session. | Let the customer log in with a password, so that the data is additionally protected. |
| Personal data intro (P, E, U) | Ask for permission before collecting personal data. | Offer the customer to skip the personal questions. |
| Personal data outro (P, E, U) | Use this optionally after collecting personal data to thank the customers. | Use this block if you have also used the intro, so that the whole block can be skipped. |
| Phone number (P, E, U) | Ask customers for their phone number. | Ask for the phone number to contact the customer. |
| Poll (P, E, U) | Let your customers vote in a poll and show the results in real time. Make sure that a questionnaire module is available in the agent to select the appropriate question. | |
| Postal address (P, E, U) | Ask customers for their postal address. | Ask the customer for his address e.g. for a raffle. |
| Prizes gallery (P, E, U) | Show your customers one or more prizes. | Display prizes for raffles and giveaways. |
| ProCampaign (P, E, U) | You can send a specific transaction or a rating to ProCampaign at this position. | |
| Proceed question (P, E, U) | Ask your customers in the chat if they want to proceed. Use this process module to structure the chat flow into well-structured pieces. | Interrupt the flow, if there are many messages in a row. |
| Product feed (P, E, U) | Connect your product feed to display products in LoyJoy. The number of the featured products is stored in the variable "product_feed_result_count". | |
| Product gallery (P, E, U) | Show your customers one or more products. | Show your offers that match the customer directly in the chatbot. |
| Profiling opt-in (P, E, U) | Ask customers to opt-in for profiling. We support the double opt-in procedure, where the profiling is only activated by clicking a confirmation link. This can be switched off if it is not required in your jurisdiction. | Use the module so that the customer can decide whether to answer personal questions. |
| Questionnaire (P, E, U) | Collect data from your customers with a questionnaire and save the answers as process variables at the agent. | Ask for single choice, multiple choice, phone numbers, addresses and more. |
| Quiz (P, E, U) | Your customers can engage in a quiz. Your customers can repeat the question as many times as they want if they get the answers wrong. | Let the customer take a quiz to be able to participate in a raffle afterwards. |
| Rapidmail (P, E, U) | Exchange data with Rapidmail. | |
| ReachFive (P, E, U) | Send data to ReachFive or load data from ReachFive. | |
| Region (P, E, U) | Allow only customers from certain regions to use the chat. | For example, only certain regions may participate in a giveaway. |
| Reminder notification (P, E, U) | Send reminder notifications to your customers, which have given a reminder double opt-in. | Remind your customer to open the advent calendar door. |
| Reminder opt-in (P, E, U) | Offer reminders to your customers at customisable intervals. We support the double opt-in procedure, where the reminder subscription is only activated by clicking a confirmation link. This can be switched off if it is not required in your jurisdiction. | Get approval to send personalized reminder to your customers. |
| Restart (P, E, U) | Restart the chatflow. | Give the customer the chance to go through the agent again. |
| Return jump (P, E, U) | Jump into another agent. As soon as the end event is reached in the other agent, automatically jump back to this agent. | Use another agent in your agent without having to rebuild it. |
| Salesforce Interaction Studio (P, E, U) | Send data to Salesforce Interaction Studio. | Promote relevant products to your customers. |
| Salesforce Marketing Cloud (P, E, U) | Send data to Salesforce Marketing Cloud. | Offer personalised adds to your customers. |
| Salesforce Service Cloud (P, E, U) | Send data to Salesforce Service Cloud. | Provide customer service through your service cloud. |
| Scanner (P, E, U) | Display a scanner so your customers can scan products, QR codes, bar codes. If no categories are used, the barcode is provided with the following variable: {'${scanner_code}'}. | Open a the device camera with a scanner function, so your customers can scan products, QR codes and barcodes. |
| Scondoo cashback (P, E, U) | Activate uploading collected data to Scondoo. | Enable customers to earn cashback. |
| Search (P, E, U) | Customers can search for articles that can be created in the knowledge area. | If you have different agents, you can give the customer the possibility to choose chatbots with topics that interest him. |
| Send email (P, E, U) | Send an email here. | Request information from the customer in the chat and then send it to your company. |
| Session reset (P, E, U) | Reset the process session with its variables, and reset the chat history. | Useful to reset the process session completely, effectively logging out the customer and resetting the chat. |
| SFTP (P, E, U) | Write process variables by SFTP to a SFTP server. | Push data to your IT infrastructure. |
| Share image (P, E, U) | Let your customers share an image from the chat to their friends. This displays a share button that invokes the native sharing mechanism of the device. This works on mobile devices, for desktop devices there is a fallback option. | Let your customers share images from the chat to their friends. |
| Share link (P, E, U) | Invite your customers to share the agent on social media with their friends. | Share on social media or by Email. |
| Sign in (P, E, U) | To authenticate, customers are asked to enter their email address. | Use this module to query the email address if you want the customer to be stored in the customer database. |
| Signal (P, E, U) | Trigger execution of this process by waiting for an incoming signal/event. | Use the signal to mark a customer that just signed up for your Newsletter to avoid asking again. |
| Sikom (P, E, U) | Request live chat agent availability from Sikom and hand over live chats to Sikom. | |
| Simple message (P, E, U) | Displays a text message, optionally with an image. | Send a simple message without interaction of the customer, e.g. with information. |
| SMS opt-in (P, E, U) | Ask customers to opt-in for notifications via text. | Get approval to send personalized SMS to your customers. |
| Snapshot (P, E, U) | Your customers can send photos to your chatbot. Contents of the photos can be recognised with artificial intelligence integrated in LoyJoy. | Let the customer upload a picture to enter a raffle. |
| Stop (P, E, U) | This process module stops the process execution. The following process module can be triggered e.g. by jumps. | Use the module, if e.g. a flow has ended and under it another one still has modules. Never end the chat with a dead. |
| Tag (P, E, U) | This process module sets or removes tags. | Tags are used for customer segmentation. |
| Tag preference center (P, E, U) | Offer new tags to customer and allow customer to de-select existing tags. | Customers can have tags such as fashion, which express interests a customer can have. Tags are used for customer segmentation. |
| Talkevent (P, E, U) | Request live chat agent availability from Talkevent and hand over live chats to Talkevent. | |
| Terms of participation (P, E, U) | Ask your customers in the chat for confirmation on terms. The consent is stored as a variable in chat. | Collect agreement for confirmation on the terms. |
| Video gallery (P, E, U) | Show one or more videos in a video gallery. | Lighten up the experience by adding media. |
| Voice message (P, E, U) | Send up to five audio or voice messages. | Lighten up the agent by adding media. |
| Voice recorder (P, E, U) | Your customers can send audio messages to your chatbot. The audio messages of signed-in customers can be viewed in the history tab. | Improve the chat experience by letting customers record and upload audio content and messages themselves. |
| Web component (P, E, U) | Display a Web component within the chat. | Customers can see and use your webcomponents in chat. |
| Web push opt-in (P, E, U) | Ask customers to opt-in for web push notifications. | Collect opt-ins for Web push notifications to send personalized Web push messages to your customers. |
| Web-Service (P, E, U) | Connect an external Web service via HTTP POST, which makes process variables available in the chat. | Enable more tools through web services. |
| Welcoming (P, E, U) | Welcome your customers in the chat. | Start the agent. |
| Workato (P, E, U) | Trigger a recipe in Workato. | |
| Yotpo review (P, E, U) | The review data is first collected in the chat and then transferred here. | Collect data in chat and view it in Yotpo. |
| Zapier (P, E, U) | Trigger a Zap in Zapier. | |
| Zoho (P, E, U) | Subscribe users to a Zoho Campaigns mailing list |