Conversational Platform
Chat Widget
The LoyJoy Chat UI is a fully customizable chat widget for websites and native apps – with your own branding, responsive design, and easy integration.
An attractive, accessible Chat UI for delighted customers
Customers want convenient digital processes. The LoyJoy Chat UI adapts to your brand guidelines. With smooth animations and gamification, it creates an experience that stays in the memory. The Home View provides an app-like entry point that engages customers immediately.
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- The LoyJoy Chat UI runs across channels: on websites, in native apps, in Facebook and Instagram Stories, in TikTok Ads, and more.
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- The Gamification Engine delivers extra wow-factor through short animations and mini-games – and measurably increases completion rates.
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- Accessible and screen-reader compatible: the Chat UI meets WCAG 2.1 AA standards and is available to all users.
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- Fully adaptable to your brand: custom logos, colours, fonts, and many details can be configured without any programming.
All features at a glance
From branding to accessibility to multilingual support – the Chat UI is built for enterprise use.
- Brand-ready design
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Colours, fonts, and sizes are fully configurable so the widget blends naturally into your style guide. Everything is configurable in self-service – no CSS or other technical skills required.
- Animations: Confetti & Lottie Files
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Celebrate milestones with confetti effects – after a purchase or newsletter sign-up. Or use custom Lottie animations perfectly tailored to your brand.
- AI Avatars
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The Chat UI supports different AI avatars powered by D-ID and HeyGen. Add a human touch to your communication – for example at trade fairs.
- Responsive layout
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The layout adapts flexibly to all screen sizes and orientations. On mobile, the Chat UI opens in full-screen mode by default; on desktop it can be embedded or displayed as an overlay.
- Web Component & ES6 Module
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Integration is done via a single line of JavaScript. Alternatively, the Chat UI can be integrated as an ES6 module – ideal for modern JavaScript applications.
- Consent Manager integration
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The Chat UI works with common consent managers so it only loads after consent is given. For maximum data protection, it can also run completely without cookies.
- Accessibility (WCAG 2.1 AA)
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The Chat UI is accessible to all users, including those with disabilities. Screen-reader compatible and certified to WCAG 2.1 AA standards.
- Multilingual
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Over 20 languages supported out of the box – for both left-to-right and right-to-left scripts. Ideal for international rollouts.
- Home View
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The Home View is the central entry point into the chat experience. It can be customised to match your brand and provides a personalised, app-like experience for your customers.