Embedded content: LoyJoy template for embedded multimedia content

This template shows how multimedia content is embedded directly in chat: YouTube videos, images, external links and entire websites as a mini program. Each format is its own module, plugged into the chat flow via drag and drop, so users never leave the chat or jump to a new tab.

Highlights

• Embed a wide range of content: Videos, images, links and websites as their own chat modules.
• No break in the user experience: Content stays in the chat context, no jump to a new tab.
• Context-aware playback: Content appears exactly where it is relevant in the conversation, for example as an explainer video after a question.
• Mini programs for websites: Open an entire website as an interactive mini program right inside the chat.

Use cases (examples)

• Play an explainer video right after a product question
• Show product images or catalogues inside an advisory conversation
• Link to promotions, ads or landing pages
• Present social media content in the chat context
• Open interactive websites as a mini program inside an advisory flow

What is included in the template?

• Video module for YouTube embedding
• Image module for your own graphics and product images
• Link module for external references
• Mini program module to embed entire websites
• Sample chat flow showing how modules combine

Get started in under 5 minutes

1. Install the template
2. Fill the modules: Add your own sources to the link, image or video modules.
3. Plug them into the chat flow: Place modules via drag and drop at the relevant point in the conversation.
4. Test and publish: Run through the flow, then publish it.