Accessibility in LoyJoy Chats: How You Meet BFSG Requirements

On June 28, 2025, the German Barrierefreiheitsstärkungsgesetz (BFSG) will take effect. It requires companies to make their digital services accessible to everyone – including people with disabilities.

LoyJoy chats already meet key BFSG requirements today, helping you stay compliant while delivering an inclusive and user-friendly experience.

✅ Checklist: How LoyJoy Chats Support Your BFSG Compliance

1. Keyboard Navigation

All functions in LoyJoy chats are fully operable via keyboard. This is essential for users with motor impairments who cannot use a mouse.

2. Clear Perception

LoyJoy chats use high contrast, legible fonts, and a clean design – making content easier to read, especially for users with visual impairments.

3. Support for Assistive Technologies

LoyJoy chats is compatible with screen readers and other assistive tools.
A key feature:
Images in LoyJoy Chat can be tagged with ALT text to describe content for screen readers.
These ALT tags can be manually added or automatically generated using AI – directly within the LoyJoy backend.

4. Accessible Forms

Input fields and forms in the chat are clearly structured and easy to use for all user groups.

5. Mobile Accessibility

LoyJoy chats are fully responsive and accessible on smartphones and tablets.

6. Documentation & Feedback

You can provide accessibility documentation and enable feedback tools within LoyJoy chats to support ongoing improvement.

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Conclusion: LoyJoy Chats = Digital Accessibility Made Simple

With LoyJoy chats, you’re well prepared for BFSG. You not only ensure compliance but also improve the overall user experience for everyone – supporting inclusion and modern UX best practices.

👉 Want to make your LoyJoy chat accessible or request a review?
We’re happy to help – just reach out!