From Heidenheim to New York: HARTMANN Group is a Finalist at the A.I. Awards 2025 🏆
AI “Made in Germany” honored
We are pleased to announce that the HARTMANN Group is a finalist for the international A.I. Awards 2025. In a competition typically dominated by tech giants like IBM, Cisco, and McAfee, Hartmann has distinguished itself with an innovative project on the LoyJoy platform: Medical AI that really works. The “Cloud Awards” program recognizes innovations that solve real problems. We extend our heartfelt congratulations on this international recognition!
Who are Eva and Zoë?
Behind this success are two AI agents based on the LoyJoy Conversational AI Platform:
- Eva revolutionizes wound management. She understands text and voice inputs and helps simplify complex medical processes.
- Zoë is the expert for medical professionals. She provides support on the knowledge platform “LINK” for questions about studies and further education – quickly, precisely, and around the clock.
The special thing is: Both use Agentic AI not only to chat but also to solve tasks conclusively. And that in one of the most sensitive areas of wound care.

Why this project is a game changer
For companies in the healthcare sector, the hurdles for AI are enormous. Medical accuracy and strict data protection are non-negotiable.
- Precision: Eva and Zoë deliver medically validated answers.
- Data protection: As a “Made in Germany” solution, the platform meets the highest GDPR standards.
- Accessibility: Complex knowledge is made simple and intuitive by the agents.
Conclusion: From Talking to Action
As Tamás Balog from Hartmann aptly put it: “Many people talk about AI — I prefer to deliver.”
This nomination in New York is proof that German companies can be at the forefront of AI innovation. We congratulate the entire team at Hartmann on this milestone!
Do you want to know how Agentic AI with LoyJoy chatbots and phonebots can also transform your customer interaction?
👉 Book your Demo now and start your own AI project
— by Steffen Wichtrup