Business Goals

ADAC Insurance is launching its campaigns for international travel health insurance just in time for the holiday season.

Leads and sales are to be generated via channels such as Instagram and Facebook.

Instead of traditional landing pages, ADAC Insurance is relying on an interactive LoyJoy chatbot.

This is integrated into the existing systems via API and offers the entire application process as a dialogue.

Results

The chatbot is the first project resulting from the collaboration between ADAC and LoyJoy.

The entire application process runs seamlessly in the chat. Sales via digital channels are being transformed into dialogue in line with modern trends.

The chat is impressively user-friendly. This creates a modern customer experience that makes it easy and efficient to enter the digital product world of ADAC.

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