Success Cases
DTS Service Chat
DTS has implemented a chatbot powered by generative AI for customers and leads.
Business Goals
As an IT provider and software manufacturer, DTS has stood for innovation and expertise throughout Germany and Europe since 1983. With the implementation of LARS (Likeable Artificial Robotic Support), DTS offers customers, leads and applicants a chatbot powered by generative AI.
Results
Based on the LoyJoy Conversational Platform and supported by GPT-AI, DTS has increased the availability of information, improved user interaction and significantly increased the user-friendliness of the website.