Business Goals

LINK is Hartmann’s medical and scientific knowledge platform for healthcare professionals.

With the help of LoyJoy, chatbot Zoe was brought to life.

Zoë answers all questions relating to wound care for healthcare professionals.

She links specifically to relevant content on the LINK platform and thus supports professionals in their daily work.

Results

Zoë facilitates the use of LINK for professionals by providing quick answers and targeted content.

Interaction with the chatbot ensures more efficient searches and increases customer satisfaction.

At the same time, it strengthens LINK as a valuable, user-friendly resource for continuous education in the field of wound care.

Try it out!

https://www.linkforwoundhealing.info/en/