Business Goals

Ottobock is a leading company in the field of medical technology that offers innovative solutions for prosthetic fittings.

With the help of LoyJoy, a chatbot was developed to help users find the right prosthetic fitting for their individual life situation.

The chatbot provides information about amputation and forwards users directly to an expert search if they need personalised advice.

Results

The chatbot is very popular with users. They receive quick, personalised advice and can contact experts directly if they are interested, which promotes lead generation.

Simple navigation with links and images also makes the chatbot more user-friendly.

Watch the Case Video