Product Finder

Use generative AI to help your customers find the right product. You can let GPT analyze your customers’ requests and generate individual queries. This process continues until GPT has found the right product in your product database and can offer it to your customers. Your customers will feel like they are talking to a real salesperson. You can easily connect your product database to the chat using our API. This allows you to maintain the product database in your CRM or ERP system and the data is automatically transferred to the chat. The new GPT Product Finder is unique and revolutionizes the way customers find products. It represents a new step in personalized customer service and makes it possible to advise customers in a way that was not possible before.

Alternatively, you can also build your Product Finder in the classic rule-based way. Use decision tree logic and build your process step by step. Define your questions and possible answers in advance and guide your customers through the product consultation. Your customers answer your questions with a single mouse click.

Whether GPT or classic rule-based, LoyJoy’s Product Finder is the perfect solution for your shopping assistant. To make it easy for you to get started, we have prepared templates that you can easily customize. This way you can integrate your product finder into your chat in no time and offer your customers a unique shopping experience. You can find the templates in our template store.