Pricing | LoyJoy

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Pricing

For Municipal Utilities and Geno Banks, please contact us for special pricing.

Starter

For small companies and start-ups.

Agents unlimited
Max. sessions with interaction 10,000
Manager Users 3
Max. users 10
Legal Documents LoyJoy DPA & GTC obligatory
Support Options Documentation
BPMN Process Engine
BPMN Process Modules All Starter modules
Integration Modules Starter only
Live Chats unlimited
Smart search with AI-generated synonyms
Search Auto-Complete
Knowledge Articles

Professional

For medium-sized companies.

Agents unlimited
Max. sessions with interaction 10,000
Generative AI
Manager Users 6
Max. users 25
Legal Documents LoyJoy DPA & GTC obligatory
Support Options Documentation, Email
BPMN Process Engine
BPMN Process Modules All Starter + Professional modules
Integration Modules all
Expression engine (code and formula calculator)
Live Chats unlimited
AI with GPT-3.5, GPT-4, Claude 3, Llama 3
Smart search with AI-generated synonyms
Search Auto-Complete
Knowledge Articles
Website Crawler
Intent-based AI

Enterprise

For enterprises with purchasing process or legal requirements.

Agents unlimited
Max. sessions with interaction 100,000
Generative AI
Manager Users 10
Max. users 50
Legal Documents LoyJoy DPA & GTC optional
Service Level Agreement
Support Options Documentation, Email, Phone
BPMN Process Engine
BPMN Process Modules All Professional + Enterprise modules
Integration Modules all
Expression engine (code and formula calculator)
Live Chats unlimited
AI with GPT-3.5, GPT-4, Claude 3, Llama 3
Smart search with AI-generated synonyms
Search Auto-Complete
Knowledge Articles
Website Crawler
Intent-based AI

Unlimited

For enterprises with business-critical applications or in several countries.

Agents unlimited
Max. sessions with interaction unlimited
Generative AI
Manager Users individual
Max. users 100
Legal Documents LoyJoy DPA & GTC optional
Service Level Agreement
Support Options Documentation, Email, Phone
BPMN Process Engine
BPMN Process Modules All modules
Integration Modules all
Expression engine (code and formula calculator)
Live Chats unlimited
AI with GPT-3.5, GPT-4, Claude 3, Llama 3
Smart search with AI-generated synonyms
Search Auto-Complete
Knowledge Articles
Website Crawler
Intent-based AI

Pricing plan comparison
Features
	Starter	Professional	Enterprise	Unlimited
Price	Contact Us	Contact Us	Contact Us	Contact Us
Use Case	For small companies and start-ups.	For medium-sized companies.	For enterprises with purchasing process or legal requirements.	For enterprises with business-critical applications or in several countries.
	Contact Us or Sign Up	Contact Us or Sign Up	Contact Us or Sign Up	Contact Us or Sign Up
Agents	unlimited	unlimited	unlimited	unlimited
Max. sessions with interaction	10,000	10,000	100,000	unlimited
Generative AI	Not included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Manager Users	3	6	10	individual
Max. users	10	25	50	100
Legal Documents	LoyJoy DPA & GTC obligatory	LoyJoy DPA & GTC obligatory	LoyJoy DPA & GTC optional	LoyJoy DPA & GTC optional
Service Level Agreement	Not included in Starter	Not included in Professional	Included in Enterprise	Included in Unlimited
Support Options	Documentation	Documentation, Email	Documentation, Email, Phone	Documentation, Email, Phone
BPMN Process Engine
BPMN Process Engine	Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
BPMN Process Modules	All Starter modules	All Starter + Professional modules	All Professional + Enterprise modules	All modules
Integration Modules	Starter only	all	all	all
Expression engine (code and formula calculator)	Not included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Live Chat
Live Chats	unlimited	unlimited	unlimited	unlimited
AI Features
AI with GPT-3.5, GPT-4, Claude 3, Llama 3	Not included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Smart search with AI-generated synonyms	Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Search Auto-Complete	Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Knowledge Articles	Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Website Crawler	Not included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Intent-based AI	Not included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited