Test LoyJoy 30 days for free
Pricing
For Municipal Utilities and Geno Banks, please contact us for special pricing.
Starter
390 € /month *
For small companies and start-ups.
Contact Us or
- Agents 1
- Tools Knowledge search, web search, product consulting
- Integrations Email dispatch
- Users included 2
- Phone minutes 250
- Per additional minute 0.20 €
- Chat conversations included 1,000
- Per 1,000 additional conversations with Advanced** AI models 50 €
- “Powered by LoyJoy” badge in chat Yes
- Websites for chat 1
- Phone numbers 1
- SIP Trunk (virtual phone number) 2
- Tenants (Workspaces) 1
- Contracts LoyJoy standard contracts
- Languages (Chat) 2
- Languages (Phone) German, English
- Support Chat, Email
- SLA 99.5 %
- Versioning Staging / Live Version
- Knowledge Sources Websites, Documents
- Number of Knowledge Sources 50
- Analytics Dashboard Simple
- Secure Login with Passkey Yes
- Encryption & EU Hosting Yes
- Template Store Yes
Professional
1,290 € /month *
For medium-sized companies.
Contact Us or
- Agents 5
- Tools Knowledge search, web search, product consulting, execute processes, MCP
- Workflows with BPMN 2.0 included
- Integrations API integration with any system such as Salesforce, Hubspot, SAP, …
- Users included 10
- Phone minutes 500
- Per additional minute 0.20 €
- Chat conversations included 3,000
- Per 1,000 additional conversations with Advanced** AI models 35 €
- With own AI API key 15 €
- Websites for chat 2
- Additional websites 99 €
- Phone numbers 3
- Additional phone numbers 9 €
- SIP Trunk (virtual phone number) 10
- Tenants (Workspaces) 1
- Additional tenants 99 €
- Contracts LoyJoy standard contracts
- Languages (Chat) 39
- Languages (Phone) German, English
- Support Chat, Email, Phone
- SLA 99.5 %
- WhatsApp per phone number 99 €
- Versioning Staging / Live Version
- Knowledge Sources Websites, Documents, API
- Number of Knowledge Sources 500
- Analytics Dashboard Advanced
- Secure Login with Passkey Yes
- Encryption & EU Hosting Yes
- Template Store Yes
Enterprise
Contact Us *
For enterprises with purchasing process or legal requirements.
Contact Us or
- Agents 50
- Tools Knowledge search, web search, product consulting, execute processes, MCP
- Workflows with BPMN 2.0 included
- Integrations API integration with any system such as Salesforce, Hubspot, SAP, …
- Users included 20
- Additional users 49 €
- Phone minutes 1,000
- Per additional minute 0.20 €
- Chat conversations included 10,000
- Per 1,000 additional conversations with Advanced** AI models 35 €
- Per 1,000 additional conversations with Premium*** AI models 95 €
- With own AI API key 15 €
- Websites for chat 5
- Additional websites 99 €
- Phone numbers 10
- Additional phone numbers 9 €
- SIP Trunk (virtual phone number) 20
- Tenants (Workspaces) 2
- Additional tenants 99 €
- Contracts Custom contracts
- Languages (Chat) 39
- Languages (Phone) German, English
- Support Chat, Email, Phone, personal Account Manager
- SLA 99.8 %
- WhatsApp per phone number 99 €
- Versioning 5 versions with recovery
- Knowledge Sources Websites, Documents, API
- Number of Knowledge Sources 5,000
- Analytics Dashboard Full
- Analytics Export Yes
- Connection to Data Warehouse Yes
- Secure Login with Passkey Yes
- SSO with Microsoft Entra ID Yes
- Encryption & EU Hosting Yes
- Template Store Yes
Unlimited
Contact Us *
For enterprises with business-critical applications or in several countries.
Contact Us or
- Agents 50
- Tools Knowledge search, web search, product consulting, execute processes, MCP
- Workflows with BPMN 2.0 included
- Integrations API integration with any system such as Salesforce, Hubspot, SAP, …
- Users included custom
- Additional users custom
- Phone minutes custom
- Per additional minute custom
- Chat conversations included 30,000
- Per 1,000 additional conversations with Advanced** AI models 35 €
- Per 1,000 additional conversations with Premium*** AI models 95 €
- With own AI API key 15 €
- Websites for chat unlimited
- Additional websites custom
- Phone numbers custom
- Additional phone numbers custom
- SIP Trunk (virtual phone number) unlimited
- Tenants (Workspaces) 2
- Additional tenants custom
- Contracts Custom contracts
- Languages (Chat) 39
- Languages (Phone) German, English
- Support Chat, Email, Phone, personal Account Manager
- SLA custom
- WhatsApp per phone number 99 €
- Versioning 5 versions with recovery
- Knowledge Sources Websites, Documents, API
- Number of Knowledge Sources custom
- Analytics Dashboard Full
- Analytics Export Yes
- Connection to Data Warehouse Yes
- Secure Login with Passkey Yes
- SSO with Microsoft Entra ID Yes
- Encryption & EU Hosting Yes
- Template Store Yes
* This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
** Advanced models (constantly updated): GPT-4.1 Mini, GPT-5 Mini, GLM-4.5-Air, Mistral Medium, gpt-oss-120b, Claude Haiku, and more
*** Premium models (constantly updated): GPT-4.1, Claude Sonnet, GLM-4.7, KIMI-K2-Thinking, and more