Overview
Get an overview about the LoyJoy platform

Chat Widget
The LoyJoy Chat UI is a customizable chat widget for websites and native apps.

GPT & Generative AI
LoyJoy GPT automatically answers queries about knowledge, follow-up questions or small talk.

Model Context Protocol
Prepare your business for the Agentic Web with MCP. Give AI agents like Gemini access to your services.

Expression Engine
LoyJoy provides a powerful expression engine to evaluate expressions.

BPMN 2.0
How LoyJoy uses BPMN 2.0 to model and execute business processes.

Analytics
Full transparency in every customer interaction – live analytics, funnel tracking, A/B tests, and GDPR-compliant insights.

WhatsApp-Integration
Use over 40 LoyJoy modules to connect with your customers in WhatsApp.

Compliance
GDPR, EU AI Act, DORA, and Accessibility compliant – LoyJoy meets all regulatory requirements for enterprise chatbots.

Integrations
Over 30 plug-&-play modules connect LoyJoy with CRM, Marketing, Data Warehouses, and REST or Webservice APIs.

Live-Chat
With LoyJoy Live Chat engage with customers instantly and answer questions.

Product Finder
LoyJoy's Product Finder helps customers find the right product for their needs.
Platform
Conversational Marketing for Consumer Brands
Learn about Consumer Brands leveraging conversations to build better consumer relationships.

AI Agents for Banks and Financial Institutions
Find out how Banks offer service excellence 24/7 with AI, process automation, and live chat.

AI Agents for Insurers
For Insurers, LoyJoy is a quick yet powerful solution to create more engaging customer experiences.

AI Agents for Utilities & Energy Companies
Learn how utilities and energy companies use LoyJoy's AI chat to support and delight their customers.

AI Agents for B2B Manufacturing & MedTech
Lead qualification & AI-based product recommendation for complex B2B products – seamlessly integrated into your website. Connected to Salesforce, SAP & your PIM.

Agentic AI for E-Commerce
AI Customer Service & AI Shopping Assistant – integrated in no time with Shopify, Shopware & Co.

AI Agents for Educational Institutions and Universities
Study guidance & study buddy support – AI chatbots for universities and educational providers.
Industries
Cases
Partners
Pricing
Templates
About
Blog

AI Agents for Insurers

For Insurers, LoyJoy is a quick yet powerful solution to create more engaging customer experiences.

free of charge & without obligation

LoyJoy for Insurers

Conversational Insurance as a Service

Leading insurers trust LoyJoy to build direct digital relationships with customers. Use cases: 24/7 Agentic AI customer service, conversational application processes, lead generation and much more. LoyJoy is a no-code Conversational AI platform that enables you to automate and enhance your customer relationships.

Use Cases for Insurance Brands.

Application Processes and Lead Generation: Leads are expensive. A LoyJoy Chat guides them toward conversion. Customers can take out insurance in a seamless chat. Increase conversion rates and answer questions at any time. AI agents can also handle complex questions.
AI-based Claims Reporting: Automate claims reporting with an intelligent, conversational process. The AI agent analyzes the claim, asks relevant follow-up questions, and forwards a quality-assured result to the claims processing team.
Customer Care & Live Chat: Offer a 24/7 service with AI Agents that can also answer complex questions and automate your customer care processes.
Product Advice & Cross-Selling: Meet customers where they are and advise them on suitable products. Offer cross-selling by suggesting relevant add-on products to customers.
Raffles & Advent Calendar: Delight customers and leads alike with a lively chat experience.
Digital Marketing Campaigns: Explain new products, excite customers, answer questions.

Success Case

Simply Take Out Insurance via Chat

WGV Versicherung is known for perfect protection, good value for money and top claims service. In order to address customers online faster and more directly, the tradition-rich insurer relies on LoyJoy. For example, customers can take out YoungDriver insurance directly via chat.

More success cases

Simply Take Out Insurance via Chat

Cases

CosmosDirekt

Promoting Football insurance to Gen Z and Gen Y. It's simply CosmosDirekt's private accident insurance.

WGV Insurance

Take out insurance in a seamless conversation. Get your YoungDriver policy via chat.

die Bayerische Insurance

Based on the LoyJoy platform, the German insurance company 'die Bayerische' has implemented a new AI-based insurance chat.

DA Direkt

DA Direkt has developed a chatbot for the pet health insurance that advises customers, calculates prices and acquires new customers.

ADAC Insurance

ADAC Insurance relies on an interactive LoyJoy chatbot to generate leads for its international travel health insurance during the travel season.

R+V

With the help of LoyJoy, R+V built the chatbot Emmie, which successfully optimises the customer journey.

Ready to give LoyJoy a Try?

Request Your Free Personalized Demo Now!