Release 2024-09-12 now live Read more

Chatbots People Love

LoyJoy is the platform to swiftly build smart, enterprise-grade chatbots with zero lines of code. Employ Gen AI, BPMN-driven process automation, and live chat for exceptional customer experiences.

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Brands that trust LoyJoy

Explore our Templates

Select from a wide range of templates and empower your business to achieve more with the LoyJoy conversational marketing platform.

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GPT

With GPT and the LoyJoy Conversational Platform, companies can take advantage of this revolutionary technology and optimise their business processes. Test the GPT AI with LoyJoy.
Live Chat

Let your customers chat with a live agent to address their queries in real-time, ensuring a personalized and efficient support experience that can boost satisfaction and trust in your brand.
Advent Calendar (weekly)

Get ready for the Holiday Season with our 4 Weeks Advent Calendar with a weekly quiz and raffle.

Your Conversational Platform

Merging ChatGPT, Process Automation, and Live Agents Into One Platform.

Business-specific ChatGPT

Leverage your own ChatGPT. The AI generates answers based only on your websites, docs, and databases. No AI training, instantly available.

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No-Code Process Automation

Use 80+ Process Modules to rapidly implement your business logic into the conversation. Integrate seamlessly with your existing infrastructure.

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Live Chat

Integrate your agents into the conversation. Connect live or asynchronously with your customers 24/7. Agents can run processes, too.

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Conversational Process Automation

LoyJoy provides a powerful BPMN process engine. Just drag and drop to build and run your processes as a chat. No coding needed.

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Connect with GenZ via Chat

Seamlessly incorporate LoyJoy Experiences into TikTok Ads, Instagram and Facebook Stories, among others. Naturally, this includes your websites, apps, customer portals, and QR codes.

Use Cases & Templates

Convert, Sell, Guide & More

AI Product recommendation: Connect with your PIM or online shop to guide customers to the right product.
Customer Care: Resolve customer inquiries fast with generative AI, process automation an live agents.
Fill out forms: From simple form to complete registration routes, turn forms into conversations.
Lead qualification: Convert more leads by offering a fun and convenient conversational experiences.
Promotions & Raffles: Skyrocket your campaign conversion rates with raffles, quizzes, coupons, and more.
Recruiting & HR: Find relevant applicants and guide them through the application process.

Your Success

We Care About Good Conversations. And Good Results for You.

Conversational Experiences outperform static websites and apps in bounce rate, conversion rate and customer happiness.

Conversion Rate: + 300%
Net Promoter Score: 80+
Cost Reduction: 30%
Bounce Rate Reduction: 50%

Versatile AI Solutions for Diverse Industries

LoyJoy's AI-powered conversational platform is designed to cater to the unique needs of various industries. From consumer brands looking to enhance customer engagement, to banking, finance, and insurance companies seeking to streamline customer support, and municipal utilities and energy companies aiming to improve service delivery, LoyJoy offers tailored solutions.

Consumer Brands

Learn about Consumer Brands leveraging conversations to build better consumer relationships.

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Banking & Finance

Find out how Banks offer service excellence 24/7 with AI, process automation, and live chat.

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Insurance

For Insurers, LoyJoy is a quick yet powerful solution to create more engaging customer experiences.

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Municipal Utilities & Energy Companies

Learn how municipal utilities use LoyJoy's AI chat to support and delight their customers.

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Integrations

Integrated With Your Existing IT Infrastructure.

Simply add integrations to exchange data with your existing systems. While customers chat, the magic happens in real-time in the background. No coding needed.

Auth0
MailChimp
Azure AD
CleverReach
HubSpot
Keycloak
Optimizely
Salesforce
Workato

Auth0
MailChimp
Azure AD
CleverReach
HubSpot
Keycloak
Optimizely
Salesforce
Workato

Testimonials

Renowned Enterprises and Mid-sized Companies Trust LoyJoy.

“LoyJoy creates real 'aha' moments for our customers and takes conversion rates and customer engagement to a new level. The platform handles our scale with ease, even during peak periods. It's a lasting positive experience.”

Carsten Akman

Head of Permission & Customer Management, Deutsche Telekom
“We work closely with LoyJoy on a global scale. The platform is a key enabler of our goal to build 1:1 relationships with our 1 bn+ consumers. The 'Joy' part touches our consumers emotionally and makes it wildly successful.”

Ben Polter

Global CRM Manager, Beiersdorf AG
“Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this.”

Jörg Büttner

Marketing Director, Kölln
“LoyJoy is our number 1 communication tool for our website activities. For users it is super easy to handle which leads to high engagements. We really appreciate the modern interface, the innovative functions as well as the capability to build personalized solutions.”

Lisa Hemes

Group Digital Activation Manager, Savencia
“From approaching customers to qualifying them to automating service requests. Loyjoy is used by us in many ways and helps us to qualify contacts and provide direct help to customers.”

Daniel Düngel

Head of Growth, Belonio GmbH
“The personal support from LoyJoy is outstanding. The LoyJoy team makes proactive suggestions for optimization for specific projects, always keeping in mind our individual use case and the added value for our company.”

Nicolas Klasmeier

Product Owner, RTL Interactive GmbH
“Especially in customer service, LoyJoy can significantly contribute to case redirection and automation of customer requests via the LLM connection, thereby reducing costs and improving the CX.”

Sarah-Céline Schubert

Management Consultant, Iskander Business Partner GmbH

Frequently asked questions

: With the LoyJoy Conversational AI Platform, businesses seamlessly automate customer service, sales and marketing processes via chat. LoyJoy combines no-code BPMN process automation with ChatGPT and live agents for a simple, convenient and smart customer experience. LoyJoy increases personalization, conversion rates and customer loyalty.
: LoyJoy might be considered a chatbot platform, but it's actually much more. Besides using generative AI to answer questions, it also offers powerful no-code process automation and live customer support.
: Try a subscription free for 30 days, no credit card required. After your trial, pick a pricing plan that suits the size and stage of your business. Starting at just 500 Euro per month for small and medium-sized business.
: LoyJoy is a technology company from Münster, Germany. It was founded in 2018 by Ulf Loetschert and Dr. Ulrich Wolffgang.
: Yes, LoyJoy is used by many large enterprises, banks, and insurers in Europe under the GDPR jurisdiction. Data is only processed in the EU, the data transfer and data at rest is encrypted. This also applies to the generative AI.
: No. Your data belongs to you only. It will not be shared with others or used to train the AI outside of your LoyJoy tenant.

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Chatbots People Love

Brands that trust LoyJoy

GPT

Live Chat

Advent Calendar (weekly)

Your Conversational Platform

Use Cases & Templates

Your Success

We Care About Good Conversations. And Good Results for You.

Integrations

Testimonials

Frequently asked questions

Ready to give LoyJoy a Try?

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