Success Cases

Eucerin Austria Anti-Pigment Chat

With the implementation of a versatile chatbot, Eucerin Austria has brought its customers closer to their favorite skincare brand.


Business Goals

Eucerin Austria has integrated a versatile chatbot on its website:

Users can take part in a competition, find out about anti-pigment products and have a skin analysis carried out. GDPR-compliant marketing consent is obtained within the chat.


The chat brings consumers even closer to their favorite skincare brand. Interactive media are made available and competitions are offered regularly.

In addition, new marketing consents are obtained through the integration of the newsletter registration.

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